LG Caught Under Reporting Energy Consumption

LG stripped of Energy Star Rating
LG stripped of Energy Star Rating

The U.S. Department of Energy has announced that some LG and Kenmore refrigerators are no longer part of the federal government’s Energy Star program because of concerns over the energy use by these models.

In September LG’s French Door fridges were tested and showed an energy usage 100% higher than the energy use promised on the fridge’s DOE Yellow Card.

It was reported that LG had programmed its refrigerator controllers to be able to identify DOE test conditions so that certain electrical functions are shut down when those conditions are met. When the 90F ambient test condition was met the auto-defrost shuts down, saving lots of power, and lowering their Energy Star test result.

The official report states that LG rated the refrigerators on the basis of a standard test procedure that has been widely used for nearly 30 years. LG said it didn’t take into account different applications of the testing rules for newer technologies used in the latest energy-efficient products. Specifically, DOE said LG didn’t set the refrigerators’ temperature-controllable compartments to their coldest levels, a requirement for energy-usage measurements.

The LG LFX25950, LFX25960, LFX25971, LFX23961, LFX21960, LFX21971, LFX21980, LFX25980, LMX21981, and LMX25981 models, as well as Kenmore Trio refrigerators designed and made by LG with model numbers starting with 795 and through-the-door ice and water dispensers, are affected by LG’s agreement with the DOE.

The DOE and LG reached an agreement outlining how LG will compensate consumer who purchased one of these models before November 14, 2008.

LG is providing a three-part offer for consumers who have purchased these models. This will involve both modifying your refrigerator and providing cash payments for the additional energy usage for the useful life of the refrigerator – up to 14 years.

In cooperation with its retailers, LG will attempt to contact all previous purchasers of the affected units to arrange the in-home modification and the payments. Consumers who purchased the affected models can also register to participate in the program and get more information by mail or by calling a special hotline (1-888-848-1266) or on-line at http://www.LGrefrigeratoroffer.com

ENERGY STAR® is a joint DOE-EPA program, formed in 1992 as a voluntary, market-based partnership that seeks to reduce air pollution through increased energy efficiency. DOE and EPA work to offer businesses and consumers energy-efficient solutions to save energy and money, while also helping to protect our environment. More than 12,000 organizations have joined ENERGY STAR® as partners committed to improving the energy efficiency of products, homes and businesses. The ENERGY STAR® label appears on more than 40 kinds of consumer products.

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5 Replies to “LG Caught Under Reporting Energy Consumption”

  1. Wow. Home Depot sells a lot of these things (the LGs) and a lot of people flock to them with the idea that they are some kind of a bargain. I wonder what kind of notification will appear at retailers.

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  3. LG is doing the right thing by going about rectifying the situation. I’m confident they will reclaim their Energy Star rating for their refrigerators. I hope we don’t learn later that they lost their rating on other products such as their washers and dryers!

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